Dylan Green was our sales person. He was awesome! Before he showed me cars or tried to sell me something or asked for my information, we sat down with a pencil and paper and he listened, took notes, and talked us through the process. I didn't feel pressured or rushed to help him make a sale. Drove away with a 2019 Kia Sorento that we love! Excellent experience.
So far so good on the Kia. Haven't used their service yet.
We purchased three Kias from Lafontaine about 8 years ago but, due to the distance from our home, got our next Kias from a closer dealer. We have been looking to get out of our current Sorento lease a few months early and our current Kia dealer told us we were not close on the price. So, I called the salesperson, Miles Brown, who we had a great experience with years ago, and told him I had a "Mission Impossible" for him to get us in to a new Sorento. After about 30 minutes, he called me back and asked what time we could come in tomorrow to pick up the vehicle. Yes, he accomplished the "mission"! Miles was able to get is a great deal and, walked me through the process of what I needed to fo to get it turned around quickly and efficiently. Dealership looks a lot different than I remembered it...recently remodeled and more welcoming. Miles always took great care of us and today was no different. Everything was smooth, he walked us through the changes on the 2019 Sorento (turned in a 2017 Sorento) and off we went driving away in our new vehicle. This is our 6th Kia/Hyundai so obviously we think they make great vehicles and I highly recommend Miles Brown at Lafontaine if you are looking for a new Kia and want someone who will give you great service and advice on a vehicle.
My Salesman Chris Sutton was so helpful he showed me how to use all the features in my New 2019’ Kia Forte helped me decide on a color and I’m so happy with my new Car!!! I was treated just like I would treat a friend or family member. And It was a really great deal!! And a great day thank you! I love my New Kia!!! Lafontaine In Dearborn Rocks!
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